Our Continuous Intelligence (CI) tool is a one-of-a-kind industry advancement.
A ticket submission and management app designed for excavators.
Web-based locate management system designed for utilities and utility locators.
Route response teams more efficiently and avoid unnecessary locates.
The most fully customizable 811 center operation management solution in the industry.
IMPROVE THE SAFETY OF WORKSITES THROUGH ACCURATE AND ON-TIME LOCATES.
Locator LOGiX is a web-based locate management system designed for utilities and utility locators to manage their utility line locate requests sent by an 811 center. Become fiercely efficient with seamless automation for assigning locators and providing responses based on member code, ticket priority and geographical location.
We use real-world data and artificial intelligence to assess the risk and impact of potential incidents days in advance, and provide the software you need to take immediate action.
Introducing an 811-ticket management software that simplifies utility work. Our technology allows you to efficiently manage location requests that are sent by 811 centers. The built-in search engine makes it possible for tickets to be located based on dates, contractors, phone numbers, and much more. Our advanced communication features keep parties in sync using notifications and alerts.
Our Continuous Intelligence (CI) tool is a one-of-a-kind industry advancement. This software tool allows you to dive deep into the data and access excavation history, damage analysis, predictive analytics, and much more. Our advanced technology has a robust feature list that makes the excavation process safer for every party involved.
Route response teams more efficiently, avoid unnecessary locates, and reduce errors overall.
Manage GIS data and the identification of dig sites with our mapping platform. Key features for this product include geocoding, reverse geocoding, street auto suggest, and utility facility data collection. Get the full picture before you embark on a full-scale project.
“LADWP’s Underground Service Alert (USA) Operations is very satisfied with our Norfield Ticket Management System, LOCATOR LOGiX. We “evolved” from our DOS TMS from the early 1990’s to a state-of-the-art web-based system. The Norfield Team was FABULOUS! We can now provide better protection for the Citizens of Los Angeles who are Our Customers, and LADWP’s Underground Assets with the latest technology. ”
Manager of Underground Transmission & Underground Service Alert Operations
“We are extremely pleased to be using innovative technology at such a reasonable price point with features and functionality of way more expensive ticketing software systems. The solution permits us to safely expand our broadband network with ease to meet our customer’s needs ”
OSP Supervisor Grafton Communications
“Our experience with the onboarding process of Norfield’s new ticket management solution Locator LOGiX has been extremely smooth. The entire process was seamless including working with the Norfield staff. They made the transition for my team super easy.”
Utility Team Leader, Department of Public Works
“We selected Norfield’s software solution because of how robust, customizable and scalable it is. This combined with their years of expertise in the damage prevention industry made them the obvious choice.”
Pipeline Compliance Manager
AmeriGas Propane, LP
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